Legal

Terms of Use

Last updated 14 October 2026

1. About these terms

These Terms of Use are an agreement between you and MatchUp ("MatchUp", "we", "us"), which runs the MatchUp website at matchupsport.co.za, its mobile app and the services offered through them: live scoring, scorecards, fixtures, leagues, rankings, player profiles, Coaches Corner, live streams and the MatchUp shop.

By creating an account or using MatchUp you agree to these terms and to our Privacy Policy. If you do not agree, please do not use MatchUp.

Buying from the MatchUp shop is also governed by our Store Terms of Sale.

2. Your account

  • You must give true, current details when you register and keep them up to date.
  • You are responsible for keeping your password safe and for everything done through your account. Tell us at once if you think someone else has used it.
  • One person, one account. You may not share an account or create one for somebody else without their permission.
  • If you are under 18, a parent or guardian must agree to these terms and to the Privacy Policy on your behalf, and they are responsible for your use of MatchUp.

3. Arenas, clubs, teams and officials

Arenas, clubs, team managers, coaches, umpires and scorers use MatchUp to run their competitions. When you join a team, club or arena, the people who run it can see the details they need to do so, such as your name, contact details and match record.

Arenas and leagues set their own rules, fees and fixtures. MatchUp provides the software they use and is not responsible for how a competition is run, for disputes about results, or for any fees paid directly to an arena.

Anyone given an officiating or admin role must use it honestly: scores, results and player records must reflect what actually happened.

4. What is shown publicly

Sport is played in public, and so are its results. Scorecards, live scores, fixtures, results, league tables, rankings, player names, profile pictures you have had approved, and match statistics may be shown publicly on MatchUp and shared to other sites and apps.

Matches at some arenas are filmed and streamed. By playing at an arena that streams on MatchUp, you accept that you may appear in live and recorded video. Speak to the arena, or contact us, if you have a concern about a particular recording.

5. Acceptable use

You agree not to:

  • post anything unlawful, abusive, threatening, discriminatory, defamatory or obscene, or anything that infringes someone else's rights;
  • upload a picture of anyone other than yourself as your profile picture, or anything that is not a picture of you;
  • tamper with scores, results or statistics, or enter false match information;
  • try to get into accounts, data or parts of MatchUp you are not allowed into, or interfere with how MatchUp works;
  • copy, scrape or resell MatchUp content or data without our written permission;
  • use MatchUp to send spam or unsolicited messages.

We may remove content, suspend or close an account that breaks these rules, with or without notice where the breach is serious.

6. Your content and ours

You keep ownership of what you upload, such as pictures and coaching notes. You give MatchUp a non-exclusive, royalty-free licence to store, display and share it as needed to run the service and as these terms describe.

Everything else on MatchUp, including the software, design, logos, scorecards and statistics as we present them, belongs to MatchUp or its licensors and may not be copied without permission.

8. Emails and WhatsApp messages

We send emails about your account, such as password resets, order updates and invitations. These are part of the service.

Match notifications and scorecards by email or WhatsApp are sent only if you have switched them on in your profile, and you can switch them off at any time in your profile or by asking us.

9. Availability and liability

We work hard to keep MatchUp running and accurate, but we provide it "as is". Live scores and statistics are entered by people at the ground and may contain mistakes. We do not promise that MatchUp will always be available, uninterrupted or error-free.

To the extent the law allows, MatchUp is not liable for indirect or consequential loss, or for loss caused by events outside our reasonable control. Nothing in these terms limits any right you have under the Consumer Protection Act or any other law that cannot be excluded.

10. Closing your account

You may close your account at any time by contacting us at [email protected]. Match records you took part in stay part of the competition's history, as described in our Privacy Policy.

We may suspend or close an account that breaks these terms or the law.

11. Changes to these terms

We may update these terms from time to time. When a change matters, we will ask you to accept the new version the next time you use MatchUp. If you do not accept, you can close your account.

12. Governing law and contact

These terms are governed by the laws of the Republic of South Africa.